Refund policy

RETURNS (Must meet all criteria)

  • NO RETURNS OR REFUNDS ON ANY PRODUCT BY DESIGNING ON WINE. If there is an issue with your order, email us within 3 days of receipt of your delivery. A store credit through email will be issued if deemed necessary. Email, Please include your name, order number, contact information, and pictures of the defected item.

FINAL SALE (Not eligible for return)

  • Review your order before checking out, changes are not allowed once you have completed your checkout.
  • NO CANCELLATION on any orders placed on our website.
  • Designing on Wine is not responsible for any lost or damaged packages. 
  • Designing on Wine is not responsible for transfers transferred incorrectly, or for any damages that occur to your prints or your t-shirts, garments or other material once you apply them to your product, please see t-shirt instructions before you press. 
  • A gift card may be issued for any product we were unable to fulfill, there will be an explanation on the gift card notes, and your packing slip.
  • If there is a defect to your item or an issue with your order due to a mistake by Designing on Wine, please see Returns above.